Frequently Asked Questions
“Guaranteed Perfection”

Q. What is Angel Service?
A. Angel Service is our 90-minute, special-emergency messenger service. ERC Delivery Service created Angel Service with an extra level of urgency, knowing that sometimes our customers need extra help—when lives are at stake, or when huge deals or trials or other time-critical situations are on the line. Read more

Q. Are you competitive on price?
A. Absolutely. In fact, even better . . . we will meet or beat any reasonable price in the area.

Q. Chicago traffic is a mess. How can you guarantee you’ll get our delivery made on time?
A. We wouldn’t be able to make such a bold promise if we didn’t deliver on it—we’d be out of business. Instead, we’re stronger than ever. Our drivers’ only concern is getting your orders delivered on time. They are experienced couriers and messengers who know how to navigate the area’s roadblocks, obstacles, and traffic jams.

Q. Do you make deliveries outside the Chicago area?
A. We certainly do. On a regular basis, we make deliveries to the Rockford, IL, area as well as into northwest Indiana and Wisconsin. If you need deliveries beyond that, we can do that, too—just call us for a quote. Read more

Q. Why are your drivers so dedicated?
A. We believe in rewarding people for taking ownership in work well done, so all our drivers have a stake in the company.

Q. How does your Emergency Service work?
A. When you need fast delivery in and around the Chicagoland area, ERC will get it there in 2 hours or less. Read more

Q. Do you do standard and truck messenger services?
A. Yes. ERC’s couriers and messengers deliver everything from packages to huge pieces of equipment. We deliver all types of merchandise, documents, machines, and guarantee your satisfaction. Read more about ERC Truck Messenger Service and ERC Standard Messenger service .

Q. Can you transport hazardous materials?
A. No, that’s one thing that ERC does not handle.

Q. How long have you been in business?
A. We’ve been meeting deadlines and delivering critical documents, packages, medical materials, and more since 1999. Read more About Us.

Q. Why do you have an angel as your logo?
A. The ERC angel stands for our commitment to perfection. The angel was inspired by the short life of a beautiful little girl named Elizabeth Rose Clemente. Read the story.